MARKETING| COMMERCE FORM III: TOPIC 3
Meaning of the Term Market from “Marketing”
Define the term “market” from “marketing”
Marketing are activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people. People who work in marketing departments of companies try to get the attention of target audiences by using slogans, packaging design, celebrity endorsements and general media exposure.
The four ‘Ps’ of marketing are product, place, price and promotion.
An area or place where buyers and sellers meet to transact, that is, to exchange goods and services, like the Kariakoo market in Dar es salaam Tanzania.
is a situation or condition in which buyers and sellers transact or exchange goods and services. For exchange, trade through e-commerce whereby people can exchange goods through the internet.
- To facilitate transaction
- Source of supply
- Contact between buyers and sellers.
- Increase production
- Distribution;isabout deciding how you’ll get the goods or services you want to sell tothe people who want to buy them. Having an idea for a product is great,but if you aren’t able to get that product to the customers you aren’tgoing to make money. Distribution can be as easy as setting up shop inthe part of a city where your target customers are — but in anincreasingly interconnected world, distribution more often than not nowmeans that you’ll need to take your products or services to thecustomers.
- Financing;It takes money to makemoney. As a business owner, an important function of marketing a productis finding the money through investments, loans, or your personalcapital to finance the creation and advertising of your goods orservices.
- Market Research;Market research isabout gathering information concerning your target customers. Who arethe people you want to sell to? Why should they buy from you as opposedto a rival business? Answering these questions requires that you do someon-the-ground observation of the market trends and competing products.
- Pricing;Settingthe correct price for your product or service can be a challenge. Ifyou price it too high, you might lose customers — but if you price ittoo low you might be robbing yourself of profits. The “right” pricenormally comes through trial and error and doing some market research.
- Product and Service Management;Onceyou’ve determined the target market and set the price of your productor service, the goal becomes to effectively manage the product orservice. This involves listening to customers, responding to their wantsand needs, and keeping your products and services fresh and up to date.
- Promotion;Mostbusiness owners are familiar with the idea of promotion. Advertisingyour products and services is essential to attracting new customers andkeeping existing customers coming back. As the marketplace changes,you’ll want to respond appropriately by tailoring your promotionmessages to new media (such as Facebook or Twitter), by sticking withmore conventional outlets — or by using a mix of the old and new.
- Selling;Whilewe tend to think of selling and marketing as being closely linked,selling is last on the list of the seven functions of marketing. This isbecause selling can happen only after you’ve determined the wants andneeds of your customer base and are able to respond with the rightproducts at the right price point and time frame.
- Marketing Helps in Transfer, Exchange and Movement of Goods: Marketingis very helpful in transfer, exchange and movement of goods. Goods andservices are made available to customers through various intermediaries’viz., wholesalers and retailers etc. Marketing is helpful to bothproducers and consumers.To the former, it tells about the specific needsand preferences of consumers and to the latter about the products thatmanufacturers can offer. According to Prof. Haney Hansen “Marketinginvolves the design of the products acceptable to the consumers and theconduct of those activities which facilitate the transfer of ownershipbetween seller and buyer.”
- Marketing Is Helpful In Raising And Maintaining The Standard Of Living Of The Community:Marketingis above all the giving of a standard of living to the community. PaulMazur states, “Marketing is the delivery of standard of living”.Professor Malcolm McNair has further added that “Marketing is thecreation and delivery of standard of living to the society”.By makingavailable the uninterrupted supply of goods and services to consumers ata reasonable price, marketing has played an important role in raisingand maintaining living standards of the community. Community comprisesof three classes of people i.e., rich, middle and poor. Everything whichis used by these different classes of people is supplied bymarketing.In the modern times, with the emergence of latest marketingtechniques even the poorer sections of society have attained areasonable level of living standard. This is basically due to largescale production and lesser prices of commodities and services.Marketing has infact, revolutionised and modernised the living standardof people in modern times.
- Marketing Creates Employment: Marketingis complex mechanism involving many people in one form or the other.The major marketing functions are buying, selling, financing, transport,warehousing, risk bearing and standardisation, etc. In each suchfunction different activities are performed by a large number ofindividuals and bodies.Thus, marketing gives employment to many people.It is estimated that about 40% of total population is directly orindirectly dependent upon marketing. In the modern era of large scaleproduction and industrialisation, role of marketing has widened.Thisenlarged role of marketing has created many employment opportunities forpeople. Converse, Huegy and Mitchell have rightly pointed out that “Inorder to have continuous production, there must be continuous marketing,only then employment can be sustained and high level of businessactivity can be continued”.
- Marketing as a Source of Income and Revenue: Theperformance of marketing function is all important, because it is theonly way through which the concern could generate revenue or income andbring in profits. Buskirk has pointed out that, “Any activity connectedwith obtaining income is a marketing action. It is all too easy for theaccountant, engineer, etc., to operate under the broad assumption thatthe Company will realise many dollars in total sales volume.However,someone must actually go into the marketplace and obtain dollars fromsociety in order to sustain the activities of the company, becausewithout these funds the organisation will perish.”Marketing does providemany opportunities to earn profits in the process of buying and sellingthe goods, by creating time, place and possession utilities. Thisincome and profit are reinvested in the concern, thereby earning moreprofits in future. Marketing should be given the greatest importance,since the very survival of the firm depends on the effectiveness of themarketing function.
- Marketing Acts as a Basis for Making Decisions:Abusinessman is confronted with many problems in the form of what, how,when, how much and for whom to produce? In the past problems was less onaccount of local markets. There was a direct link between producer andconsumer.In modern times marketing has become a very complex and tedioustask. Marketing has emerged as new specialised activity along withproduction.As a result, producers are depending largely on the mechanismof marketing, to decide what to produce and sell. With the help ofmarketing techniques a producer can regulate his production accordingly.
- Marketing Acts as a Source of New Ideas:Theconcept of marketing is a dynamic concept. It has changed altogetherwith the passage of time. Such changes have far reaching effects onproduction and distribution. With the rapid change in tastes andpreference of people, marketing has to come up with the same.Marketingas an instrument of measurement, gives scope for understanding this newdemand pattern and thereby produce and make available the goodsaccordingly.
- Marketing Is Helpful In Development Of An Economy: AdamSmith has remarked that “nothing happens in our country until somebodysells something”. Marketing is the kingpin that sets the economyrevolving. The marketing organisation, more scientifically organised,makes the economy strong and stable, the lesser the stress on themarketing function, the weaker will be the economy.
- Commodity market:market involving selling and buying of final goods and services that isgoods that are ready for consumption. For example sells commoditieslike shoes, clothes etc
- Factor market: market involving buying and selling of labour at a given wage rate.
- Financial market: Involves selling and buying of financial assets such as security, bonds and treasury bills.
- Perfect Competition;Perfectcompetition is a market system characterized by many different buyersand sellers. In the classic theoretical definition of perfectcompetition, there are an infinite number of buyers and sellers. With somany market players, it is impossible for any one participant to alterthe prevailing price in the market. If they attempt to do so, buyers andsellers have infinite alternatives to pursue.
- Monopoly;Amonopoly is the exact opposite form of market system as perfectcompetition. In a pure monopoly, there is only one producer of aparticular good or service, and generally no reasonable substitute. Insuch a market system, the monopolist is able to charge whatever pricethey wish due to the absence of competition, but their overall revenuewill be limited by the ability or willingness of customers to pay theirprice.
- Oligopoly;An oligopoly is similar inmany ways to a monopoly. The primary difference is that rather thanhaving only one producer of a good or service, there are a handful ofproducers, or at least a handful of producers that make up a dominantmajority of the production in the market system. While oligopolists donot have the same pricing power as monopolists, it is possible, withoutdiligent government regulation, that oligopolists will collude with oneanother to set prices in the same way a monopolist would.
- Monopolistic Competition; Monopolisticcompetition is a type of market system combining elements of a monopolyand perfect competition. Like a perfectly competitive market system,there are numerous competitors in the market. The difference is thateach competitor is sufficiently differentiated from the others that somecan charge greater prices than a perfectly competitive firm. An exampleof monopolistic competition is the market for music. While there aremany artists, each artist is different and is not perfectlysubstitutable with another artist.
- Monopsony;Marketsystems are not only differentiated according to the number ofsuppliers in the market. They may also be differentiated according tothe number of buyers. Whereas a perfectly competitive markettheoretically has an infinite number of buyers and sellers, a monopsonyhas only one buyer for a particular good or service, giving that buyersignificant power in determining the price of the products produced.
- Product development is the process of designing, creating and marketing new products or services to benefit customers. Sometimes referred to as new product development, the discipline is focused on developing systematic methods for guiding all the processes involved in getting a new product to market.
- Standardizationand Grading facilitate buying and selling of goods by sample ordescription. When goods are of standardized quality, customers do notinsist on detailed inspection.
- Standardized goods sell better and fetch a better price to the seller because customers have more faith in them.
- Standardizationand Grading enable the producer to direct the goods of differentqualities towards the market best suited to them. The task of middlemenbecomes easy because they can communicate well the characteristics ofstandardized products to customers.
- Transportation, storage and advertising expenses can be reduced by handling different grades or lots.
- Standardized goods enjoy a wider market.
- Standardizationand Grading facilitate trading of goods on the commodity exchange.Hedging, future trading and price comparisons become easy.
- Standardizationand Grading helps in raising finance because standardized productsenjoy a ready market and they are readily accepted as a collateralsecurity for granting loans.
- Standardized products can be easilyvalued and their prices fluctuate less widely. This helps in makinginsurance claims in the event of loss or damages to the goods.
- Packing is the preparation of a product for storage or transportation.Packing can be simply defined as the process of wrapping or binding theproduct in a manner appropriate for transporting, handling or storing.In packing, we can use different processes like wrapping, cushioning,weatherproofing, sealing, etc. The process of packing depends on thenature of the product. For example, if the product is very fragile, weuse multiple layers of bubble wraps. The noun packing refers to thematerial used to protect or cover the product and prevent it from movingaround. Material such as bubble wrap, cardboard, cellophane, foampackagings, etc. are some examples of packing materials. The purpose ofpacking is to provide protection against damage, leakage, pilferage,etc. Though we are treating packing and packaging as two processes inthis article, it is important to know that packing is part of thepackaging.
- Packaging is the technique of enclosing or protecting products for sale or transport.Packaging includes the process of packing, but it does not stop there.It contains many more steps including sales promotion and marketing.Packaging is concerned with the manner in which a product is placed in acontainer in a safe, comfortable and attractive. It also deals with theappearance, design, colours that would attract consumers since it playsa major role in attracting the consumers.
- In the past,packaging consisted of natural materials such as reed baskets, wovenbags, clay jars, wooden barrels, etc. But in the contemporary societyvarious synthetic items such as plastic and polythene are used forpackaging.
- To introduce a new product by creating interest for it among the prospective customers.
- To support personal selling programmed. Advertising may be used to open customers’ doors for salesmen.
- To reach people inaccessible to salesmen.
- To enter a new market or attract a new group of customers.
- To fight competition in the market and to increase the sales.
- To enhance the goodwill of the enterprise by promising better quality products and services.
- Promotion of Sales:Advertising promotes the sale of goods and services by informing andpersuading the people to buy them. A good advertising campaign helps inwinning customers and generating revenues.
- Introduction of New Products:Advertising helps in the introduction of new products in the market. Abusiness enterprise can introduce itself and its products to the publicthrough advertising. Advertising enables quick publicity in the market.
- Support to Production System:Advertising facilitates large-scale production. The business firm knowsthat it will be able to sell on a large-scale with the help ofadvertising. Mass production will reduce the cost of production per unitby making possible the economical use of various factors of production.
- Increasing Standard of Living:Advertising educates the people about the products and their uses. Itis advertising which has helped people in adopting new ways of life andgiving up old habits. It has contributed a lot towards the betterment ofthe standard of living of the society.
- Public Image:Advertising builds up the reputation of the advertiser. Advertisingenables a business firm to communicate its achievements and its effortsto satisfy the customers’ needs to the public. This increases thegoodwill and reputation of the firm.
- Support to Media:Advertising sustains press. Advertising provides an important source ofrevenue to the publishers of newspapers and magazines and the producersof T.V. programmes.
- Indirectadvertising: This is advertising to the public as a whole e.g by meansof posters as it doesn’t appeal to any specific group of customers.
- Directadvertising: This is advertising in which a product or service appealsonly to a limited number of people e.g. advertising through the pressaim at selling to those who read.
- Reminderadvertising reinforces previous promotional information. The name ofthe product, testimonials of past customers, public response, and salestechniques are repeated in the hopes of reminding past customers andgarnering new ones. It is used to keep the public interested in, andaware of, a well-established product that is most likely at the end ofthe product life cycle.

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- Advertisinghelps in introducing new products. A business enterprise can introduceitself and its products to the public through advertising.
- Advertising develops new taste among the public and stimulates them to purchase the new product through effective communication.
- Advertising assists to increase the sale of existing products by entering into new markets and attracting new customers.
- Advertisinghelps in creating steady demand of the products. For instance, a drinkmay be advertised during summer as a product necessary to fighttiredness caused by heat and during winter as an essential thing toresist cold.
- Advertising helps in meeting the forces ofcompetition in the market. If a product is not advertised continuously,the competitors may snatch its market through increased advertisements.Therefore, in certain cases, advertising is necessary to remain in themarket.
- Advertising is used to increase the goodwill of the firm by promising improved quality to the customers.
- Advertisingincreases the morale of the employees of the firm. The salesmen feelhappier because their task becomes easier if the product is advertisedand known to the public.
- Advertising facilitates mass productionof goods which enables the manufacturer to achieve lower cost per unitof product. Distribution costs are also lowered when the manufacturersells the product directly to the customers. Advertising alsofacilitates distribution of the product through the retailers who areencouraged to deal in the advertised products.
- Advertisinghelps the customers to know about the existence of various products andtheir prices. They can choose from the various products to satisfytheir wants. Thus, they cannot be exploited by the sellers.
- Advertising educates the people about new products and their diverse uses.
- Advertisingincreases the utility of existing products for many people adding tothe amount of satisfaction which they are already enjoying.
- Advertisinginduces the manufacturers to improve the quality of their productsthrough research and development. This ensures supply of better qualityproducts to the customers.
- Advertisingprovides employment to persons engaged in writing, designing andissuing advertisements, and also those who act as models. Increasedemployment brings additional income with the people which stimulate moredemand. Employment is further generated to meet the increased demand.
- Advertisingpromotes the standard of living of the people by increasing the varietyand quality in consumption as a result of sustained research anddevelopment activities by the manufacturers.
- Advertisingeducates the people about the various uses of different products andthis increases their knowledge. Advertising also helps in findingcustomers in the international market which is essential for earningforeign exchange.
- Advertising sustains the press, and othermedia. It provides an important source of income to the press, radio andtelevision network. The customers are also benefitted because they getnewspapers and magazines at cheaper rates. The publishers of newspapersand magazines are benefitted because of increased circulation of theirpublications. Lastly, advertising also encourages commercial art.
- Newspaperadvertising can promote your business to a wide range of customers.Display advertisements are placed throughout the paper, while classifiedlistings are under subject headings in a specific section.
- Youmay find that a combination of advertising in your state/metropolitannewspaper and your local paper gives you the best results.
- Advertisingin a specialist magazine can reach your target market quickly andeasily. Readers (your potential customers) tend to read magazines attheir leisure and keep them for longer, giving your advertisementmultiple chances to attract attention. Magazines generally serveconsumers (by interest group e.g. women) and trade (industry/businesstype e.g. hospitality).
- If your products need to be displayed incolour then glossy advertisements in a magazine can be ideal – althoughthey are generally more expensive than newspaper advertisements.
- Magazinesdo not usually serve a small area such as a specific town. If yourtarget market is only a small percentage of the circulation, thenadvertising may not be cost-effective.
- Advertisingon the radio is a great way to reach your target audience. If yourtarget market listens to a particular station, then regular advertisingcan attract new customers.
- However, sound has its limitations.Listeners can find it difficult to remember what they have heard andsometimes the impact of radio advertising is lost. The best way toovercome this is to repeat your message regularly – which increases yourcosts significantly. If you cannot afford to play your advertisementregularly, you may find that radio advertising does not generate strongresults.
- Televisionhas an extensive reach and advertising this way is ideal if you caterto a large market in a large area. Television advertisements have theadvantage of sight, sound, movement and colour to persuade a customer tobuy from you. They are particularly useful if you need to demonstratehow your product or service works.
- Producing atelevision advertisement and then buying an advertising slot isgenerally expensive. Advertising is sold in units (e.g. 20, 30, 60seconds) and costs vary according to:
- The time slot
- The television programme
- Whether it is metro or regional
- If you want to buy spots on multiple networks.
- Directorieslist businesses by name or category (e.g. Yellow Pages phonedirectories). Customers who refer to directories have often already madeup their mind to buy – they just need to decide who to buy from.
- Themajor advantage of online directories over print directories is that ifyou change your business name, address or telephone number, you caneasily keep it up to date in the directory. You can also add newservices or information about your business.
- If your targetmarket uses print and online directories, it may be useful to advertisein both, although print directories are being used less.
- Thereare many ways to advertise outside and on-the-go. Outdoor billboardscan be signs by the road or hoardings at sport stadiums. Transitadvertising can be posters on buses, taxis and bicycles. Largebillboards can get your message across with a big impact. If the samecustomers pass your billboard every day as they travel to work, you arelikely to be the first business they think of when they want to buy aproduct.
- Even the largest of billboards usually contain alimited amount of information; otherwise, they can be difficult to read.Including your website address makes it easy for customers to follow upand find out more about your business. Outdoor advertising can be veryexpensive especially for prime locations and supersite billboards.
- Directmail means writing to customers directly. The more precise your mailinglist or distribution area, the more of your target market you willreach. A direct mail approach is more personal, as you can select youraudience and plan the timing to suit your business. A cost effectiveform of direct mail is to send your newsletters or flyers electronicallyto an email database. Find out more about direct mail.
- Catalogs,brochures and leaflets can also be distributed to your target area.Including a brochure with your direct mail is a great way to give aninterested customer more information about your products and services.Learn more about leaflet marketing using letterbox drops andhandouts.
- Beingon the internet can be a cost-effective way to attract new customers.You can reach a global audience at a low cost. Many customers researchbusinesses online before deciding whom to buy from.
- Awell-designed website can entice customers to buy from you. There are anumber of ways you can promote your business online via paid advertisingor to improve your search engine rankings. Learn more about doingbusiness online.
- Other ways to advertise your business onlineinclude promoting your products or services on social media sites, blogsand search engines and other websites that your target audience visits.Find out more about social media.
- Immediate Awareness
- Your customers will be immediately aware of your message
- Tourists and Travelers Depend on Outdoor Advertising
- Full Color Eye Catching Design as big as the Great Outdoors
- http://www.parkoutdoor.com/advantages.aspx – America On the Road
- Make Outdoor a Major Part of Your Media Mix
- Increased Sales with Just One Glance


- Class of the audience:Firstly, the advertiser must note the class of theaudience to beinfluenced by the medium. The audience can be classified intodifferentgroups by their social status, age, income, educationalstandard, religion, culturalinterests. They may also be divided into menand women.
- Extent of coverage: Secondly, theadvertiser must consider the number ofaudience to be covered by themedium. Every media has a general as well as aneffective circulation.The general circulation is made up of the total number of peoplewho reador subscribe to the media. The effective circulation is the numberprospectivecustomers who read it and the number of those who influencessales, though they maynot buy for themselves. Effective circulation mustbe considered while estimating thenumber of people to be covered. Theextent to which the medium reaches the sameaudience as that covered bysome other media i.e., the percentage of over-lapping mustalso be takeninto account.
- Nature of the product: Nature ofthe product itself is a principal factorgoverning the selection of themedium. Products can be classified into various kinds –consumer’sproducts and manufacturer’s products etc.
- Nature of the competition:The nature of the competition exerts greaterinfluence of the selectionof the media. If the competition is stiff utmost care is needed intheselection of medium and a larger advertising budget is also required. Inmany caseswhere the advertising copy is similar or the choice of themedia solely determines theeffectiveness of the campaign as comparedwith that of the other competitors.
- Reputation of the medium:Newspapers and magazines can offer a beautifulillustration for thereputation of the media. There are a few newspapers and magazineswhichhave international reputation with a high readership. Advertisements insuchmagazines and newspapers are generallyrecognizedand believed astrue. Suchadvertisements also add prestige to the product.
- Cost of the media:Cost of the medium in most cases, is an important factor intheselection of the medium. Advertisements in certain media are expensive.Forinstance, TV and Radio advertisements. Magazines and newspaperadvertisements aregenerally considered as less expensive. Yet, certainmagazines and newspapers,having larger circulation and high reputationcharge higher rates. The rates also differdepending upon the spaceoccupied and the preferential positions. The first page of anewspaper israrely missed by the reader. Hence they have more attention value,thanthe advertisements presented anywhere inside the newspaper.
- Time and location of buying decisions:The location of the audience and thetime by which it should reach themmust also be looked into. This consideration alsoenables the advertiserto keep his retail outlets in the proximity of the customers.
- conducting marketing research
- providing trade information to exporters
- training of personnel in foreign trade
- Consultancy service in product adaptation, packaging,costing ang pricing.
- Discuss the advantages of advertising to a firm.
- Explain the functions of marketing in business.